Guide to Student Services at Ohlone College
Student Services helps students achieve success in all aspects of college life. The Student Services staff are committed to student progress toward academic, career, and personal/social goals.
Skip list of page navigation links.
- Information Desk
- Admissions & Records
- Athletics and Exercise Science
- Bookstore
- Campus Activities
- Campus Police Services
- Career Services
- Cashier
- Child Development Center
- Community Education
- Counseling
- DSPS
- EOPS
- Financial Aid
- International Programs and Services
- Library / Learning Resources Center
- Newark Center Campus
- Student Health Center
- Transfer Center
- Tri-Cities One-Stop Career Center
- Tutoring Services
- Veteran's Services
- Welcome Day
- Welcome Tables
See also the Office of Student Services.
Information Desk
(510) 659-6000
Did You Know…?
The Student Services Center (Building 7) on Ohlone's Fremont campus is a one-stop shop where students can get assistance with admission, counseling, financial aid, health care, and other student services.
The Information Desk in the Lobby of the second floor of Building 7 on the Fremont campus functions as the first point-of-contact for students to access student services or other administrative offices. It is the first stop to get help and referrals across campus. The Information Desk is the place for students with questions and needing directions.
- (510) 659-6000
- Quick List of Telephone Numbers: Fremont Campus, Newark Center Campus
For general questions campus wide, directions, and to pickup transcripts:
- Window Number 2, Building 7, Lobby of second floor, Fremont campus
- Monday - Thursday: 2:00pm - 4:00pm
- Closed every Friday year round
- Holiday hours will vary
Computer kiosks for WebAdvisor access are available in the second floor lobby of Building 7. These kiosks allow students to register for classes, add or drop classes, check their grades, and use other features of WebAdvisor.
Admissions & Records
(510) 659-6100 Fremont Campus
(510) 742-2340 Newark Campus
The Office of Admissions & Records provides students with registration assistance, transcripts and enrollment verifications; and degree and certification processing.
WebAdvisor provides access to student accounts around the clock.
Did You Know…?
34% of Ohlone students are Asian, 25% are Caucasian, 15% are Hispanic, 7% are Filipino, and 4% are African-American.
Admissions & Records information and many forms are available on the Admissions & Records website. Students may also email questions to admissions@ohlone.edu.
Drop Box service is available in Building 7, second floor lobby on the Fremont campus and on the Newark campus.
Window hours on the Fremont campus are extended at the start of each semester and hours may be reduced around holidays. Hours for the Fremont campus are posted outside the Office of Admissions & Records, on the Admissions & Records website, by telephone at (510) 659-6100.
Official transcripts and Enrollment Verifications are normally produced within five (5) business days. Students should allow for additional processing time during registration periods. Express transcripts are not available during peak registration periods.
At the Newark campus, visit the Newark Student Services Center for admissions and records assistance.
Athletics & Exercise Science
(510) 659-6044
Athletics
Athletics is an academic program that produces significant student learning outcomes that relate directly to success in life.
Ohlone College is a member of the Coast Conference. This conference competes against colleges that are located throughout the Greater Bay Area, including regions such as Santa Cruz, Gilroy, Monterey, San Jose, and San Francisco.
Did You Know…?
80% of firefighters, law enforcement officers, and EMTs are credentialed at community colleges. Source: Community College League of California. Go to Admissions & Records for information about how to enroll at Ohlone College.
Sport teams for Fall semester include men's and women's soccer; women's volleyball; and men's and women's water polo. Winter sports include men's and women's basketball. Teams for Spring semester include men's baseball; women's softball; and men's and women's swimming and diving.
Exercise Science
A variety of health and wellness classes are provided through the Fitness Center, Physical Education classes, and the Golf Program.
Total Health & Wellness Center
The Total Health & Wellness Center at the Ohlone College Newark Center for Health Sciences and Technology offers a variety of innovative classes designed to help you get fit, manage stress, lose weight, or just feel great!
Bookstore
(510) 659-6061
The Ohlone College Bookstore is owned and operated by the Follett Higher Education Group and is located in Building 5 on the Fremont campus. Visit the Ohlone College Bookstore website for Bookstore hours.
Textbooks, online access codes (keys), supplies, and Semester Parking Permits for students may be purchased at the Ohlone College Bookstore located on the first floor of Building 5 on the Fremont campus and online using the Ohlone College Bookstore website. Cash, personal checks (see Bookstore Check Policy on the Bookstore website), Visa, MasterCard, and American Express are accepted.
Please check postings at the Bookstore and the Ohlone College Bookstore website for store hours, the Bookstore Refund Policy, and Textbook Buyback information. Store hours are subject to change pending class offerings.
Ohlone College Newark Center
Textbooks for classes taught at the Ohlone College Newark Center, Semester Parking Permits, and supplies may be ordered online on the Ohlone College Bookstore website or purchased at the Ohlone College Bookstore on the Fremont campus. Refer to the Bookstore information on the Newark Center website for more information.
Textbooks, Online Access Codes, Other Supplies and Resources
Most Ohlone College classes require the purchase of a textbook, and some classes require the purchase of online access codes (also known as keys) or other supplies most of which are available at the Ohlone College Bookstore. The exact textbook and other specific costs are now available for each section on WebAdvisor (select “Book and Section Information” after you select a course).
Online Orders: Textbooks and more
Books may be ordered online on the Ohlone College Bookstore website and picked up at the Fremont campus Bookstore or shipped to the student's home. A shipping charge will be added for home deliveries. For complete details about the online program, visit the Ohlone College Bookstore website.
Book Buybacks
The Bookstore buys textbooks year-round. Visit the Bookstore to receive additional information.
Campus Activities
(510) 659-6255
Visit Campus Activities in (Building 7, second floor on the Fremont campus) for more information about how to become involved with student government, clubs, and other Ohlone College campus programs and events.
Student Activity Fee
The $5 Student Activity Fee funds campus activities and events such as dances, bands, Orientation, food events, clubs, art and music programs, lectures, and elections; production of the student ID card; allows for discounts to events at the Gary Soren Smith Center for Fine and Performing Arts and some off-campus stores/events; provides partial costs of Ohlone College Monitor production; and assists in leadership scholarships.
- Optional/non-refundable fee ($5 Fall / Spring, $2.50 Summer).
- Students who choose not to support Student Activities must write a response to the form provided by the Campus Activities Office on or before the last day to drop classes in order to receive a refund. Students may request a form at the Campus Activities Office (Building 7, second floor on the Fremont campus) or via email at campusactivities@ohlone.edu if they are unable to pick up one.
Did You Know…?
Ohlone College is a designated Smoke-Free College.
In the interest of fire safety and the health and welfare of students, employees, and the public, smoking is not permitted anywhere on the Fremont campus except for general use parking lots. Smoking is prohibited in all College vehicles, buildings, indoor and outdoor facilities, handicapped parking, and all open areas.
Smoking is prohibited on the entire Newark campus including all parking lots.
These regulations apply to all properties and facilities owned or leased by the Ohlone Community College District.
Student ID Card/Validation
(Included in Student Activity Fee)
The Associated Students of Ohlone College (ASOC) Student Identification Card is the valid Ohlone College student ID and proves eligibility for established student discount programs at theaters, symphonies, amusement parks, and many more locations.
A student ID card, pictures, and validation stickers are available in Building 7, second floor on the Fremont campus and at the Newark campus. The ID Card Window is open at the beginning of Fall and Spring semesters and Summer term. Dates and hours are posted on the Campus Activities - Student ID Cards web page.
Student Government and Clubs
Student organizations are a vital part of the Ohlone College
community. Join the student government association (ASOC)
that meets every Tuesday during Fall and Spring semesters. Inter-Club Council meets every Tuesday before the ASOC meeting. Students may also join an existing club or
organize a new club. For a list of Ohlone clubs, student
leaders, and advisors, contact Campus Activities at (510) 659-6255 or check the Campus Activities Students Clubs web page.
Campus Police Services / Safety and Security
(510) 659-6111 Fremont Campus
(510) 742-2311 Newark Campus
The Ohlone College Police Services, known as Campus Police
Services (CPS) and including Safety and Security, was established
by Board of Trustees Resolution 63-74-75. The officers
are trained, and the training reimbursed, per Commission of
Peace Officer Standards and Training Guidelines, Resolution 66-81-82. The College is committed to full implementation of the
Student Right to Know and Campus Safety Act of 1990.
The responsibilities of CPS include campus security, traffic, parking control, prevention and detection of crime, and enforcement of federal, state, and municipal laws. CPS has the primary responsibility for directing, planning, and controlling vehicle and pedestrian traffic on College grounds. CPS oversees the painting of roadways and curbs, placement of control signs, removal of hazardous obstructions, and other related tasks.
Career Services
(510) 979-7555
Did You Know…?
$1.6 million is the average lifetime earnings of a college graduate with an associate's degree—$400,000 more than for a high school graduate. Source: Community College League of California.
Career Services provides resources to students wishing to explore careers and/or employment. Career testing is available for those students who are undecided about their educational and occupational goals, via the Personal Development classes offered every semester, which include Career Testing Workshop (PD-149), Career Planning (PD-150), and Strategies for Succeeding in College (PD-111 or PD-113).
For students wishing to work in the community, Career Services works with Bay Area employers to receive the best available jobs for students. The online partner, MonsterTrak.com, is a Web-based job listing and career development resource for enrolled students.
For full-time, regular employment, Career Services works in partnership with the One-Stop Career Center.
Students are encouraged to visit Career Services in Building 7, third floor on the Fremont campus to see the services offered.
Cashier's Office
(510) 659-6073
Did You Know…?
"At Ohlone College I improved my English and discovered which programs of study and transfer university were best for me." —Merline Hidayat, Jakarta, Indonesia, Transferred from Ohlone College to UC Berkeley.
The Cashier's Office is located in Building 1, second floor, Room 1211 on the Fremont campus. The Cashier's Office takes payments and issues refunds. The Student Receivable Department, an extension of the Cashier's Office, is available to assist students with issues related to the charges on their student account. Questions can be emailed to studentreceivable@ohlone.edu.
Window hours, methods of payment, and information about refunds are posted on the Cashier's Office website.
Child Development Center
(510) 656-3328
The Ohlone College Child Development Center is a state-of-the-art 12,000 square foot facility. The Ohlone College
Child Development Center, operated in cooperation with
Kidango, is an emergent learning environment that offers childcare
from infant through prekindergarten (age 5). 
The facility
also houses a teacher training program for students interested
in pursuing a career in Early Childhood Studies.
The program is open Monday through Friday from 7:00am to 6:00pm. The program serves as the Laboratory School for Early Childhood Studies, a preschool as well as complete child care facility. Morning, afternoon, and full day schedules are available for students, faculty, staff, and community members. Tuition assistance is available.
Parent meetings are offered several times during the semester. For more information or for a tour of the facility, please call (510) 656-3328. The Ohlone Child Development Center is located between parking lots H and K.
Community Education
(510) 742-2304
Community Education courses are designed to meet the not-for-credit, continuing education needs of individuals in the Tri-Cities area. At Ohlone College Community Education, the goalis to provide a wide range of programs to meet community needs and interests, as well as provide something for everyone. We aim to promote lifelong learning through courses designed for personal enrichment, professional development, skill development, and recreational enjoyment.
Ohlone for Healthy Living
Not interested in getting units for PE classes? Looking for an affordable way to stay active and healthy? Ohlone for Healthy Living provides a variety of affordable courses to the public that meet the needs of the diverse population, while promoting health and wellness.
Special Interest
Ohlone Community Education special interest courses promote personal enrichment, skill development, and recreational enjoyment in a friendly learning environment. Learn new skills in a wide-array of topics, taught by professionals in the industry.
Workforce Education and Career Development
The mission for Ohlone Workforce Education and Career Development is to provide high quality, accessible training and services that provide businesses, industries, and government with a world-class workforce and a competitive advantage, and enable the Fremont-Newark community to acquire knowledge and skills to obtain and maintain prosperous career opportunities and enhance their quality of life.
Online Learning
The Ohlone Community Education Department’s onlinelearning offerings allow participants to take interest-based, professional development, and career changing programs from the comfort of their own home.
Courses are project-oriented and include lessons, quizzes, hands-on assignments, discussion areas, supplemental links, and more. Students can complete any of these courses entirely from their home or offce and at any time of the day or night.
Visit the Community Education website for complete information.
Ohlone for Kids and Teens
(510) 742-2304
Ohlone for Kids and Teens offers a unique blend of academic enrichment classes for students grades 4-11. Students will develop confidence and feel safe while engaging in hands-on learning activities that stimulate their interest and growth through an interactive, facilitative workshop format.
Students practice critical thinking skills and enjoy a variety of activities including Arts/Performing Arts, Language Arts, English, Math, Reading, LEGO Rebotics, Electronics, Science, Social Studies, and SAT/College Preparation.
The Ohlone for Kids and Teens Summer Program is offered from June through August. In addition, OFK After School classes are held during the school year to students enrolled in a school where partner classes are held.
Counseling
(510) 659-6110 Fremont Campus
(510) 742-2340 Newark Campus
Counselors assist students individually and in groups to discuss
academic, career, social, and personal counseling matters. Counselors also work with students to develop individualized Student Education Plans (SEP). 
Additionally,
special workshops and classes are offered to help with
other college related concerns.
Personal counseling and life coaching is also available in the Student Health Center.
Student Success Program
Students who are on academic or progress probation, subject to dismissal, and/or dismissal standing will be monitored by counselors. The Counseling Department utilizes workshops, individual appointments, Personal Development classes, unit limitations, progress reports, and other services to help students succeed.
Appointments and Drop-in
Appointment and drop-in hours are available on the Counseling Department website.
Disabled Students Programs and Services (DSPS)
(510) 659-6269
Disabled Students Programs and Services (DSPS) provides specialized placement, orientation, counseling, and registration to Deaf, Hard of Hearing, Learning Disabled, and any other students with disabilities. Special services, including special parking permits, are also available through this office.
Deaf and Hard of Hearing Students
TTY (510) 659-7326
Video Phone (510) 344-5706
Advising, counseling, and coordination of accommodations and special services are available for Deaf and Hard of Hearing students.
Disabled Students
(510) 659-6079
Advising, counseling, and coordination of accommodations and special services are available for Disabled Students.
Interpreter Services
Voice/TTY (510) 659-6271
Video Phone (510) 344-5701
Interpreter Services provides interpreters, real-time captioners, and notetakers to Deaf students for classes, meetings, and college events.
EOPS / CARE / CalWORKs
(510) 659-6152
Extended Opportunity Programs and Services (EOPS) provide academic and financial support services to low-income students who meet specific program criteria. EOPS services include assistance with the admissions process, academic and personal counseling, and book purchasing assistance for students who meet program requirements.
Additionally, EOPS students who are single parents receiving TANF (Temporary Assistance to Needy Families) and who have children under the age of 14 may participate in the CARE and CalWORKS programs. Contact the EOPS Office at (510) 659-6152 for an application and additional information.
Financial Aid
(510) 659-6150 Fremont Campus
(510) 742-2340 Newark Campus
The Financial Aid Office is located in Building 7, second floor on the Fremont campus and in the Student Services Center on the Newark campus. For information on grants, loans, scholarships, enrollment fee waivers, and other aid available, contact the Financial Aid staff or visit the Financial Aid website. Transfer students who were determined eligible for financial aid at another college should immediately contact the Ohlone College Financial Aid Office.
Financial Aid Orientation Workshops
To familiarize students with grants, loans, and financial aid processes, the Financial Aid Office has scheduled Financial Aid Orientation. Seating is first-come, first-served and students must sign-in before the Orientation begins. Please allow one hour for the presentation and question and answer period. A list of Financial Aid workshops is available online.
Did You Know…?
The Ohlone College Foundation offered over $100,000 in scholarships in the Spring 2011 semester!
Financial Aid FAFSA Workshops
The Ohlone College Financial Aid Office is conducting new and renewal workshops to help students complete their FAFSA online. Students do not need to sign up, but may simply attend a workshop that best fits into their schedule. FAFSA workshop dates, times, and requirements are posted on the Financial Aid website.
Personal Identification Number (PIN), Loans, Federal Stafford Loan Program, Board of Governors Waiver (BOGW)
For information about loans, the Federal Stafford Loan Program, completing the FAFSA (Free Application for Federal Student Aid), loan amounts, applying for a loan, obtaining a PIN number, required documents, and the Board of Governors Waiver (BOGW) Enrollment Fee Waiver Program, visit the Financial Aid website.
International Programs and Services
(510) 659-6439
Ohlone College is home to a diverse community of international students. The International Programs and Services Office assists international students who are applying to and attending Ohlone College.
"International student" is defined here as any student on, or wishing to obtain, an F-1 Student Visa. The International Programs and Services Office provides international students and their families servicesl including: International Student Application processing, international admissions support, United States Citizenship and Immigration Services (USCIS) regulations advisement, international student orientation, Optional Practical Training administration, Curricular Practical Training administration, referral to homestay placement services, advisement regarding Social Security Number acquisition, and assistance with the acquisition of health insurance.
The office also assists with the administration of Ohlone College’s Study Abroad programs for American and international students.
For more information, please visit International Programs and Services or call (510) 659-6439.
Library (Learning Resources Center)
(510) 659-6160 Fremont Campus
(510) 742-3127 Newark Campus
The Learning Resources Center (formally known as the Library) is located on the third and fourth floors of Building 1 on the Fremont campus and on the first floor of the Newark campus.
Library hours and services are posted on the Ohlone College Library website.
Newark Center Campus
(510) 742-2300
Ohlone College Newark Center for Health Sciences and Technology, 39399 Cherry Street, Newark.
The Ohlone College Newark Center is an environmentally sustainable wonder. One of the few of its kind, it is a LEED Platinum certified building. The campus can accommodate 3,500 students and was filled nearly to capacity the first semester it opened (Spring 2008). Maps, Directions, Transportation & Parking.
Student Health Center
(510) 659-6258
The Student Health Center is a collaborative venture with Washington Township Hospital and the Ohlone Community College District. Student Health Fees pay for primary care, first aid, emergency response on campus, physical examinations, referral services, health education, personal counseling and life coaching for Ohlone College students. Immunizations, lab work, and X-rays are provided at a nominal fee. Services are provided by a licensed nurse practitioner and a physician.
Did You Know…?
Appointments at the Student Health Center are free! They are paid for by your student health fee each semester. There are low cost fees for some services.
The main Student Health Center is on the Fremont campus in Building 7 on the third floor in Room 7302 and provides services for Fremont and Newark students. The Health Center at the Newark campus, located in Room NC-1214, first floor, Wing 2, provides consultation services for health science students and minimal services for primary care.
Health Services Fee
Ohlone College provides health services for students through the Student Health Center. In accordance with State Community College regulations, all enrolled students will be charged a Health Services Fee of $17 per for Fall and Spring semesters and $14 for Summer term. The only exemptions for this fee are as follows:
- Students taking classes held only on Sundays or at off campus locations are not eligible for services and are exempt from the Health Services Fee.
- Students who rely only on prayer for healing in accordance with teachings of a bona fide religious sect, denomination, or organization may seek exemption from the fee and services. To apply for a waiver, students must provide a statement of such reliance from an official of the sect, denomination, or organization to the Student Health Center at least one week prior to their registration dates. Waivers will not be processed after a student has registered and will not be accepted after January 31, 2012 for Spring 2012 semester.
- Students who are only taking classes which are part of a contract agreement with the Ohlone Community College District.
There are no other exemptions for the Health Services Fee.
Transfer Center
(510) 659-6241
The Transfer Center provides resources to students wishing to explore college and university transfer information. College and university recruiters come to the Transfer Center to meet with prospective students. Students can make an appointment to meet individually with a recruiter in the Transfer Center. Students are encouraged to drop-in at the Transfer Center in Building 7, third floor lobby on the Fremont campus.
Ohlone's Transfer Center also includes a resource library with current catalogs from California State University (CSU) campuses, University of California (UC) campuses, and other colleges and universities. Workshops are available on topics such as "The Road to Success: How to Choose Your Major," "Writing Your UC Personal Statement," and "How Do I Transfer?"
Did You Know…?
Ohlone College has the third highest transfer rate of all Bay Area community colleges; and, in the past two years, Ohlone transfers to University of California schools have increased over 25%. Visit the Transfer Center for transfer information, such as transfer workshops, applications, scholarships, and more!
While at Ohlone College, students may complete their lower division (freshman and sophomore) general education requirements and Major field courses prior to transfer. Many courses offered at Ohlone College have been articulated with the University of California, California State Universities, and private institutions. Students are encouraged to seek the advice of their counselor in order to develop a specific transfer plan.
Ohlone College has also established various programs with specific universities such as Transfer Admission Guarantee, Concurrent Enrollment with University of California, Berkeley, and Cross Registration with California State University, East Bay.
Transfer Planning
Students should see a counselor to develop a transfer education plan and determine which general education courses are appropriate for their specific goals. It is important to note that some sequenced courses (e.g., ENGL-101A-B and MATH-101A-B) may not be accepted in transfer if they have been taken out of sequence.
Just before transferring to either a California State University (CSU) or University of California (UC) campus, students will need to apply for an official general education certification which reflects completion of General Education requirements. This request should be made at the Office of Admissions and Records on the Fremont campus during the last term prior to enrollment at the university. In addition, students need to request that an official, final transcript is sent to the transfer institution.
Tri-Cities One-Stop Career Center
(510) 742-2323 Newark Campus
The Tri-Cities One-Stop Career Center, located on the Ohlone College Newark Center campus, is open to all residents of the
community for job search purposes. The One-Stop Career Center offers a wide range
of services including workshops on job search strategies,
assistance with resume writing and interviewing skills. The One-Stop Career Center also provides career assessment and individualized job search support. The resources include
computers with high speed Internet access, phones, labor market information, books, videos, and
newspapers, all to assist job and education seekers to access
the information they need to make wise decisions. The One-Stop Career Center also assists employers in their recruitment
efforts.
All of the services at the Tri-Cities One-Stop Career Center are provided at no cost. The Tri-Cities One-Stop Career Center is a member of EastBay Works, a regional partnership funded by the Department of Labor, the State of California, and Alameda County, designed to coordinate employment activities throughout Alameda and Contra Costa counties. The One-Stop Career Center is a partnership with Ohlone College.
Did You Know…?
Community colleges are serving 16,000 (76%) of the 21,000 veterans and dependents using GI Bill benefits in California's public colleges and universities. Source: Community College League of California, 2009-2010. Visit Ohlone's Veterans Affairs Office for information about funding your education using the GI Bill.
Tutoring Services
(510) 569-6172
Free tutoring in a wide range of subjects is available in Hyman Hall, Room HH-217 on the Fremont campus. In addition, subject-oriented tutoring is offered at the Fremont campus in the Accounting, Computer, and Physics labs, English Learning Center, Math Learning Center, and Biology and Chemistry Learning Center.
Free tutoring in English and Math is also offered in Room NC-2306, second floor, Wing 3 at the Newark campus.
See Tutoring Services for a listing of tutoring services and subject-related labs.
Veterans Affairs Office
(510) 659-6199
The Office of Veterans Affairs assists veterans and veteran dependents with educational benefit matters. Students needing assistance should visit the Office of Veterans Services, located in Building 7, second floor on the Fremont campus. All previous transcripts and copies of discharge papers (DD214 or 2384 for Reservists) are required for enrolling and receiving Veterans Benefits.
Welcome Day (Fall Semesters)
All new students are invited to participate in this exciting and informative class. Throughout each Fall semester's Welcome Day, students will attend interactive workshops and activities to help them make a smooth transition to college. Attending this class is a great way for students to learn about Ohlone, meet other new students, and gain valuable skills.
Welcome Day is held on a day before the start of the Fall semester in August each year. Registration and a materials fee are required. Learn more about Welcome Day.
Did You Know…?
62% of Ohlone College students are younger than 25 years of age. In 2008-2009 Ohlone's youngest student was 9 years old and the oldest student was 87 years old. You can do it too! Visit Admissions & Records for information about how to enroll at Ohlone College.
Welcome Tables
View the Welcome Tables schedule on the Extended Hours for Student Services page.
At the beginning of the Fall and Spring semesters, college personnel at the Fremont and Newark campuses are available at Welcome Tables to give students directions to classrooms and to answer general questions. At the Welcome Tables students have access to the Class Schedule, Ohlone College campus maps, and lists of classes still open for registration.
On the Fremont campus, Welcome Tables are located in Building 7 on the Fremont campus. At the Newark Center campus, Welcome Tables are located in the lobby of the Central Hub (subject to change but you'll have no trouble finding them!).
Students are encouraged to come to the Welcome Tables to receive assistance during the first few days of the semester.
Emergency