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Forgot Your WebAdvisor Password or User ID? - Admissions and Records

Students who have forgotten their WebAdvisor password should first go to WebAdvisor and click on "I Forgot My WebAdvisor Password."

If you've forgotten the answer to your security question, you'll need to contact the Helpdesk at and ask them to reset your WebAdvisor account. Then you can create a new security question/answer and password that you can more easily remember. We suggest a question such as “What city was I born in?” or “What is my mother’s maiden name?” Be sure to include your full name and Student ID Number in your request to the Helpdesk.

Students who have forgotten their WebAdvisor User Name may retrieve it by going to WebAdvisor and clicking on "What is My WebAdvisor User Name".

Students need to include their Ohlone Student ID Number in any communication with Ohlone.

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