Curriculum Guides 2005-2006
(Fall 2005, Spring 2006, Summer 2006)
These curriculum guides are based on the Ohlone College 2005-2006 degree requirements. Students who will be graduating using a different catalog for their degree requirements should see a counselor and/or refer to the appropriate Ohlone College Catalog (view Ohlone's Catalog Rights Policy). All students are encouraged to meet with a counselor to review degree requirements and/or have questions answered.
Technical Support Specialist
(A+, Server+, MCP)
Network Technology and Systems Administration
AS Degree
and
Certificate of Achievement Program
A Technical Support Specialist offers frontline support to end-users, assisting them in getting the most from their computer product. The specialist is responsible for leading the end-users through various procedures helping them fix their problems; this support could be conducted over the telephone, one-on-one, or in a small group training session.
Requirements for AS Degree:
- Complete Major Field and Supporting Courses with a 2.0 grade point average.
- Complete Plan A, B, or C General Education requirements. These are specified in the Ohlone College Catalog.
- Complete at least 60 degree-applicable units with a 2.0 grade point average.
- Complete at least 12 units at Ohlone College.
Requirements for Certificate of Achievement:
- Complete Major Field courses as indicated below.
- Complete at least six units at Ohlone College.
- Maintain a 2.0 grade point average in Major Field courses.
Major Field
| Number | Title | Units |
|---|---|---|
| CS-101 | Introduction to Computers and Information Technology | 3 |
| CS-146 | Introduction to UNIX/Linux | 3 |
| CS-152 | Data Communications | 2 |
| CS-157 | TCP/IP and Internetworking | 3 |
| CS-180 | Network Operating Systems | 4 |
| CS-180A | Microsoft Client Operating Systems | 2 |
| CS-180B | Microsoft Server Operating Systems | 2 |
| CS-181 | PC Hardware and Software | 4 |
| ENGL-156 | Introduction to Report and Technical Writing OR | 3 |
| SPCH-115 | Career Communication | (3) |
| 26 | ||
Supporting Courses (minimum six units required)
Choose 1-4 units from the following:
| Number | Title | Units |
|---|---|---|
| CS-195A1-4 | Internship | 1-4 |
Choose 2-5 units from the following:
| Number | Title |
|---|---|
| CS-102 | Introduction to Computer Programming Using C++ |
| CS-104A | Visual Basic.NET Programming |
| CS-147 | UNIX Shell Programming |
| CS-148A | UNIX/Linux System Administration I |
| CS-148B | System Administration II |
| CS-149 | PERL Programming |
| CS-170 | Java Programming |
| CS-175 | JavaScript for Web Development |
| CS-176 | CGI Programming with PERL for Web Development |
| CS-182A | Windows Network Infrastructure Administration |
| CS-182B | Microsoft Directory Services |
| CS-183A | Designing Microsoft Windows Networking Infrastructure |
| CS-183B | Designing Microsoft Windows Directory Services Infrastructure |
| CS-183C | Designing a Secure Microsoft Windows Network |
| CS-184 | Microsoft Internet Security Server (IIS) |
| CS-184A | Network Application Administration I – Email |
| CS-184B | Network Application Administration II – Database |
| CS-185A | Linux Installation and Configuration |
| CS-185B | Linux System Administration |
| CS-185C | Linux Networking |
| CS-185D | Linux Security |
| CS-185E | Linux Apache Web Server Administration |
| CS-185F | Advanced Linux System Administration |
| CS-186A | LAN Network Design |
| CS-186B | Router Configuration and Routing |
| CS-186C | Routing and Switching |
| CS-186D | WAN Design and Support |
| CS-186E | Wireless Networks |
| CS-187A | Network Security |
| CS-188A | Advanced Routing |
| CS-188B | Remote Access Networks |
| CS-188C | Advanced Switching |
| CS-188D | Internetworking Troubleshooting |
