Video Transcript: Student Health Center Introduction by Director Sally Bratton

Text transcript of the video posted at About the Student Health Center.

Begin transcript.

[Enter the front door of the Student Health Center located on the second floor of the Student Services Center (Building 7) on Ohlone College's Fremont campus. Approach the receptionist desk where Director Sally Bratton is waiting.]

Sally Bratton - Hi! How are you? Good to see you, welcome to this new Ohlone Student Health Center. This is a treat for me to be sharing with you our new space after being in the trailers for fourteen years. We moved here in July and are very excited and happy with the amount of space and the amount of services we can now provide.

I would like to introduce you to our secretary; she’s really the manager of the office and takes care of all the business at hand, Janet Quijas.

Janet - Hello!

Sally - Janet has been with us for almost 12 years and she is actually my right hand and my left hand—I don’t do anything without asking her so she is really an integral part of the office.

[Sally moves to a table against the wall opposite the receptionist desk.]

We’ve got Band-Aids and Neosporin. We always have Tootsie Pops. We have scantrons—you just have to ask for them.

Then we do have over the counter medications such as Tylenol, Advil, Motrin, cold medications. It’s just in a little dispenser but you just got to come and ask Janet or whoever is at the front desk for a little token—it doesn’t cost anything to do that.

We also got thermometers, reusable thermometers that you can take. And, we have feminine hygiene products so if girls need something when they are on campus they can come in.

The most popular item that we have, however, are our condoms, and we do not charge for those so you just got to come in and help yourself—they’re right there. We do have a piggy bank however, that if somebody feels so inclined to donate money for condoms that’s great cause we order about a thousand condoms a month.

[Sally enters the gate to the medical services area behind the receptionist desk.]

This is the clinical side of the Health Center. We have three main exam rooms, and the services we provide are primary care services so if a student is sick, has a rash, an ingrown toe nail, they can come in it doesn’t cost them anything to be seen.

Students pay a $17 student health fee for Fall and Spring and a $14 student health fee for Summer and then that covers as many times as they need to do that.

[Student in an examination room, receiving an immunization shot.]

We have some charges with the Student Health Center which include immunizations and lab work if they want a cholesterol or complete blood work done or check in liver function test but we just charge what it cost us.

We belong to a counsel connection group that is for non profits and Quest gives us their cost for lab work and we just carry that forward to the students.

[Sally approaches a desk off to the side of the hallway.]

I like to introduce you to Jessica Lopez. Jessica is our medical assistant.

Jessica - Hello!

Sally - And she takes care of all the back office things. Scheduling patients, setting patients up in their room, helping with pap smears, tracking immunization for the health science students.

[Sally approaches a treatment room.]

And then we have a treatment room here that we are going to set up as a massage room with a massage table and hopefully be providing acupressure treatment—maybe massage—maybe some physical therapy. Those kind of things.

[Sally approaches a room with an examination table and medical instruments.]

And now I’m going to take you into this room it’s my favorite room—it’s my minor surgery room.

I have made do with really minor facilities when I want to do something like if I’m removing a mole or if somebody has a laceration or we’re freezing warts on your hand. We didn’t have facilities that were pretty adequate for that. So come on in and I’ll show you my favorite room.

[Sally enters the minor surgery room.]

This room—the architects got behind me one hundred percent because I told them the barriers that I was having providing treatment for those kinds of things and so they designed this and set this up for me.

[Sally approaches a light on a long, moveable arm.]

So, I have a minor surgery light that I can turn on and focus on whatever area that I need to focus. I previously had a swing arm lamp that would keep falling down, so I was holding it up with my shoulder and suturing or my patient would hold it up for me. And so this is really a treat to do that. Now my patients just wanna play with it and pull it around while I’m doing the surgery.

[Sally enters the hallway.]

And now I would like to introduce you to Rosemary O’Neil. Rosemary is our personal counselor and life coach and has been with us for almost five years. Her office is there, and she remains extremely busy. We have to turn people away because she is such an effective counselor and life coach, and we will be doing a feature on Rosemary later in one of the other [Student Health 101 online] magazines so you can see more about what she does and what kinds of things she offers to the students.

Rosemary - Thank you Sally!

Sally - You’re welcome!

Rosemary - I so appreciate that because you know how happy I am to be here working as a life coach and a counselor for our students cause it always helps to have someone for students to talk to with. And I’m really happy it’s me!

[Enter the door to the Newark campus' Student Health Center, Room 1214. Sally approaches with a smile and a welcome.]

Sally - Hey! Welcome to the student health center at Newark! I’m so glad you stopped by.

So this is our other health center that we opened in September [2009].

[Posters with information about Influenza Type A, H1N1.]

And we are in the middle of a H1N1 flu vaccine clinic right now, so we rearranged some of the stuff.

[A weight scale. A stethoscope. The dispenser of over-the-counter medications.]

But we have—as you can see, we have over-the-counter medications. So we've go aspirin, Tylenol, cough drops, Band Aids.

The Student Health center is open for business on Monday mornings from 9:00 to 12:00 with Rosemary O’Neil, who I mentioned before who does the mental health counseling. And then I come over on Monday afternoons from 1:00 to 6:00 and Tuesday morning from 9:00 to 1:00 to do primary care services, physicals, immunizations, and those kinds of things.

We do modified services here because we aren’t completely set up. But we are certainly happy to see students from Newark so they don’t have to drive over to the other campus.

[Back to Sally in the Fremont campus Student Health Center.]

Sally - I’m so excited—I'm so pleased with Student Health 101, and I hope this is useful for you. I look forward to starting a new semester in Spring; in February [2010], I look forward to seeing you.

Please if you got any questions come by the health center. We're Building 7 on the third floor, and we’re happy to just chat with you.

You can always reach us by email at, and I’m happy to answer questions whether they’re health questions or just general questions, and we look forward to seeing you in the Spring.

End transcript.