Administration and Staff Listing - Information Technology Services (ITS) Department

All requests for assistance should be placed through the Service Desk.

IT Services Staff
(updated March 24, 2017)
Supervisor Position Name Telephone
(510) area code
Associate Vice President, Information Technology Services

Chris Dela Rosa

659-6514 Room 5302
  Senior Administrative Assistant Diana Garza 659-6466 Room 5303
  Web Designer Cheryl Lambert 979-7409 Room HH-124
Director of Information Systems Scott Snyder 659-6007 Room 5306
  Applications Administrator Grace Chiao 659-6573 Room 5309
  Junior Programmer Analyst Sonali Dhru 659-6478 Room 5309
  Information Systems Engineer Shirleen Ho 659-6495 Room 5309
  Information Systems Administrator Shyla Narayanan 659-6070 Room 5309
  Administrative Systems Analyst / Applications Administrator Quan Nguyen 659-6162 Room 5309
  Administrative Systems Analyst Mahbod Parvar 659-6120 Room 5309
  Administrative Systems Analyst Kathleen Schoenecker 659-6248 Room 5309
  Applications and Web Development Lead Shaun Vetter 659-6015 Room 5308
  Contractor - Programmer Datatel Jamie Brannen Online -
Director of Technology Services Steven Reeves 659-6442 Building FP-18
  Service Desk, Fremont campus   659-7333 Building FP-18
  Service Desk, Newark campus   742-3135 Room NC1306, Newark campus
  Applications and Systems Administrator Kevin Chen 659-7346 Room HH-102
  IT Support Technician II Liz Crisp 659-6282 Building FP-18
  IT Support Technician I Robert Hayden 979-7990 Room HH-102
  IT Support Lead Technician Lynn Hickson 659-6499 Building FP-18
  Audio Visual Equipment Technician Yu-Pui Kong 659-6280 Room HH-103, Media Center
  IT Support Technician I Wen Kuang 979-7993 Room HH-212
  Network Specialist Steve Moreci 659-6016 Room HH-102
  IT Support Technician II Tim Ngo 659-6149 Building FP-18
  Systems and Network Technician Charles Outing 659-6205 Room HH-102
  IT Support Technician II Delphyne Rollins 742-3136 Room NC1306, Newark campus
  IT Support Technician Jipssee Sayalit 742-3149 Room NC1306, Newark campus
  Systems Support Technician Mike Triplett 659-6004 Building FP-18