Voicemail User Guide - Information Technology (IT) Department

Table of Contents

• Accessing Your Mailbox
• Playing Your Messages
• Forwarding Messages
• Replying to Messages
• Recording and Sending Messages
• Setting Message Addressing Options
• Changing Your Mailbox Setup
• Using a Distribution List
• Setting Your Notification Call

Quick Troubleshooting Tips

You've set up your Voice Mail Account, but you are still not getting voice mail?

To insure that your calls go to your voice mail while you are on the phone or away from your desk Dial 10 + 6155.

You will hear a confirmation tone. (If there's a fast busy signal, the feature has already been selected.)

To cancel this feature (Call Forward Busy/No Answer), dial 11.

It is recommended that everyone program her/his phone and leave it. Also, if you ever need to FORWARD your calls to another line, dial 12 + the extension number you are forwarding calls to. Cancel by dialing 13.