Accessing Your Mailbox - Voicemail User Guide - Information Technology (IT) Department

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• You can access your mailbox from either outside or inside your company. (See your system administrator for instructions.)
• The first time you access your mailbox, a tutorial helps you record your mailbox name and greeting and select a personal password.
• Your voicemail access number:
  (510) 659-6155 or just 6155 from on campus.
• Your default passcode is 1234.

…From an Outside Line

1. Dial the company number.
2. Press # when the company greeting plays.
3. Enter your mailbox number and password.

OR

1. Dial your direct-line telephone number.
2. Press * when the company greeting plays.
3. Enter your mailbox number and password.

…From an Inside Line

1. Dial the voicemail access number.
2. Enter your passcode when prompted.
   OR
   Enter your mailbox number and passcode.

…For a Caller to Leave Voicemail in Your Mailbox without Ringing Your Extension

1. Dial the company number.
2. Enter your extension number, immediately followed by the * key.

Your Personal System

Your system administrator has set up a unique Callegra system for your company.  This setup, along with the capabilities of your phone system, can effect the way you use Callegra.

Also, the voice prompts you hear depend on which features are enabled or disabled for your mailbox.

Fax, Notification, and Wakeup must be enables by your system administrator before you have access to these features.

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