Replying to a Message - Voicemail User Guide - Information Technology (IT) Department

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This time-saving option lets you send a response to a message without addressing it.

To reply to a message you have just played:

1. Press 2 for Forward/Reply, then press 2 again to reply.
2. Record your reply and press # when finished.  Press 9 to deliver.

Your reply is delivered back to the mailbox that sent the original message.

Reply works with messages sent from other mailboxes on the same telephone system, not with messages left by outside callers.

If Callegra identifies the number of the sender, you can choose to transfer directly to the sender of the message.  After pressing 2 for Forward/Reply, press 3 to transfer to the sender.

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