Voicemail User Guide - Information Technology Department

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Setting Your Notification Call

Callegra can call a telephone, a pager, or an alternative extension to notify you when you receive new messages.  You can have as many as four different notification plans, which your system administrator must set up and customize for you.

A notification plan has a specific number where you want to be notified and a specific time period when you want that plan to be in effect.

Notification is not automatically available.  Your system administrator must enable it for you.

Activating a Notification Plan

To activate a notification plan:

1. From the Main Menu, press 8 for User Options, than press 3 for Notification Calls.
2. Enter the number of the notification plan you wish to activate or deactivate, than press 2 to activate or deactivate it.

Receiving Notifications

When you answer the phone on a notification attempt, the system announces that the messages are waiting and asks for your passcode.  If you enter your passcode, all messages waiting at that time are flagged as "notification successful" and you are not notified of those messages again.   If you do not enter a passcode, the system assumes the notification was unsuccessful and will continue to notify you.

Changing the Notification Number

If your system administrator has given you rights, you can change your telephone or pager notification numbers. 

To change a notification number:

1. Access the Notification Calls menu as described above. Then select the notification plan you wish to hear the number for.
2. Press 3 to edit your notification number. Follow the prompts to verify or change your notification number. Press 8 to change your notification number.

Changing the Notification Time

Each notification plan has a start and end time setting.  If your system administrator has given you rights, you can change your notification time setting.

To change the notification time:

1. Access the notification Calls menu as described above.  Then select the notification plan you wish to change.
2. Press 4 to edit the notification time.  Follow the prompts to verify or change the notification start and end times.   Press 8 to change your notification time.

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