Follow-up Information - Purchasing Policies and Procedures - Purchasing, Contracts and Auxiliary Services
When there is a question on a late or back-ordered item on a purchase order, check with the appropriate budget manager (administrative assistant, educational program assistant, or executive assistant). If the issue is still not resolved, the budget manager/assistant should contact the Purchasing, Contracts and Auxiliary Services ("Purchasing") Department (include purchase order number and vendor in the inquiry).
Follow-up is done by the Purchasing Department upon request of the ordering department on all purchase orders where all or part of the order is still outstanding.
The requestor should report any order shortages, wrong items received, damaged merchandise, etc., to the Purchasing Department.