Refund for Credit Balance - Cashier's Office

You must request your refund!

The Cashier's Office does not accept refund requests for any term until after the last day eligible for a full refund for that term (see that term's Academic Calendar). Refunds will be processed after the last day to add a full-term course. Refunds requested for the current term should be completed within four weeks following the last day to add a full-term course. Refunds for all previous terms will be processed within two to three weeks after the student's request to the Cashier's Office.

Students should check the Refund Time Table for the actual date of the refund.

Non-semester length classes will be eligible for a 100% refund if dropped before the first 8% of class time. If any class meets for 10 or fewer meetings, students must drop the class before the first meeting to be eligible to request a refund for that class.

Please note that students who have a credit balance from a previous term must pay off the current term in full before the refund can be processed.

If you have a credit balance and are requesting a refund, please complete the Refund Request Form. You must complete all information requested by the form:

  • Your name
  • Your Ohlone Student ID Number
  • Your contact phone number
  • Your current address*
  • and a statement requesting a refund

If you paid by credit card we are required by law to refund to that same credit card. You will need to email the full credit card number. Due to a new law beginning January 1, 2004, we no longer house your full credit card information, only the last four digits and the expiration date. We ask that you do not send your expiration date with your email request as email is not secure.

We will contact you via email to confirm your credit balance or to deny your request (with a full explanation).


* Please Note: The check for your credit balance will be mailed to the mailing address in your student record. Current students can VERIFY (not change) the mailing address in their student record using WebAdvisor. If that address is not correct, you need to change it with Admissions and Records (using the Change of Student Information Form (PDF)) BEFORE making your refund request. If the address in your email message does not match your records, we can not process your check.

You must request your refund!

Legend:

  • FA - Fall
  • SP - Spring
  • SU - Summer
Refund Time Table for Fall 2014, Spring 2015, Summer 2015
(dates are in MM/DD/YY format)
(updated August 21, 2014)
Refund Request Received between Will be Processed by This Date Reason for Delay or Lapse in Time
07/25/14 and 07/31/14 08/15/14 Refunds for all credits through Summer 2014
08/01/14 and 08/07/14 08/22/14 Refunds for all credits through Summer 2014
08/08/14 and 08/14/14 08/29/14 Refunds for all credits through Summer 2014
08/15/14 and 08/21/14 09/05/14 Refunds for all credits through Summer 2014
08/22/14 and 08/28/14 09/12/14 Refunds for all credits through Summer 2014
08/29/14 and 09/04/14 09/19/14 Refunds for all credits through Summer 2014
09/05/14 and 09/11/14 09/26/14 First Refund Process for Fall 2014
09/12/14 and 09/18/14 10/03/14 Refunds for all credits through Fall 2014
09/19/14 and 09/25/14 10/10/14 Refunds for all credits through Fall 2014
09/26/14 and 10/02/14 10/17/14 Refunds for all credits through Fall 2014
10/03/14 and 10/09/14 10/24/14 Refunds for all credits through Fall 2014
10/10/14 and 10/16/14 10/31/14 Refunds for all credits through Fall 2014
10/17/14 and 10/23/14 11/07/14 Refunds for all credits through Fall 2014
10/24/14 and 10/30/14 11/14/14 Refunds for all credits through Fall 2014
10/31/14 and 11/06/14 11/21/14 Refunds for all credits through Fall 2014
11/07/14 and 11/13/14 12/05/14 Refunds for all credits through Fall 2014
11/14/14 and 11/20/14 12/12/14 Refunds for all credits through Fall 2014
11/21/14 and 11/27/14 12/19/14 Refunds for all credits through Fall 2014
11/28/14 and 12/04/14 01/09/15 Refunds for all credits through Fall 2014
12/05/14 and 12/11/14 01/09/15 Refunds for all credits through Fall 2014
12/12/14 and 12/18/14 01/09/15 Refunds for all credits through Fall 2014
12/19/14 and 12/25/14 01/09/15 Refunds for all credits through Fall 2014
12/26/14 and 01/01/15 01/16/15 Refunds for all credits through Fall 2014
01/02/15 and 01/08/15 01/23/15 Refunds for all credits through Fall 2014
01/09/15 and 01/15/15 01/30/15 Refunds for all credits through Fall 2014
01/16/15 and 01/22/15 02/06/15 Refunds for all credits through Fall 2014
01/23/15 and 01/29/15 02/13/15 Refunds for all credits through Fall 2014
01/30/15 and 02/05/15 02/20/15 First Refund Process for Spring 2015
02/06/15 and 02/12/15 02/27/15 Refunds for all credits through Spring 2015
02/13/15 and 02/19/15 03/06/15 Refunds for all credits through Spring 2015
02/20/15 and 02/26/15 03/13/15 Refunds for all credits through Spring 2015
02/27/15 and 03/05/15 03/20/15 Refunds for all credits through Spring 2015
03/06/15 and 03/12/15 03/27/15 Refunds for all credits through Spring 2015
03/13/15 and 03/19/15 04/03/15 Refunds for all credits through Spring 2015
03/20/15 and 03/26/15 04/10/15 Refunds for all credits through Spring 2015
03/27/15 and 04/02/15 04/17/15 Refunds for all credits through Spring 2015
04/03/15 and 04/09/15 04/24/15 Refunds for all credits through Spring 2015
04/10/15 and 04/16/15 05/01/15 Refunds for all credits through Spring 2015
04/17/15 and 04/23/15 05/08/15 Refunds for all credits through Spring 2015
04/24/15 and 04/30/15 05/15/15 Refunds for all credits through Spring 2015
05/01/15 and 05/07/15 05/22/15 Refunds for all credits through Spring 2015
05/08/15 and 05/14/15 05/29/15 Refunds for all credits through Spring 2015
05/15/15 and 05/21/15 06/05/15 Refunds for all credits through Spring 2015
05/22/15 and 05/28/15 06/12/15 Refunds for all credits through Spring 2015
05/29/15 and 06/04/15 06/18/15 Refunds for all credits through Spring 2015
06/05/15 and 06/11/15 06/25/15 Refunds for all credits through Spring 2015
06/12/15 and 06/18/15 07/01/15 Refunds for all credits through Spring 2015
06/19/15 and 06/25/15 07/09/15 First Refund Process for Summer 2015
06/26/15 and 07/02/15 07/16/15 Refunds for all credits through Summer 2015
07/03/15 and 07/09/15 07/23/15 Refunds for all credits through Summer 2015
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