What We Do…Our Services - Web Team
The Ohlone College Web Team provides a number of services to the College and its faculty and staff with regard to the College's website. If you have any questions about what we do, please contact us.
- Manage content and features on the College website homepage (registration information, highlights, rotating events list)
- Manage content and features on "core" pages of the website, including the A-Z Index, Resources portals (Students, Faculty & Staff, Visitors & Alumni, Business & Industry), Maps, Directions, Transportation & Parking, New at Ohlone, and more
- Manage standard design templates for the Ohlone College website
- Manage Division, Department, Committee, Other Group, and Faculty websites using the standard design templates (review the Web Team Client List)
- Respond to "webmaster@ohlone.edu" email messages or forward to the appropriate email address for handling
- Publish announcements for campus news, events, and programs
- Review and publish files for websites maintained by faculty/staff from the development web server (dev2) to the main web server (www2)
- Review websites to ensure compliance with the Web Style Guide, including web accessibility and usability
- Manage email aliases used by the formmail script for HTML forms
- Manage/Administer the web-based Events Calendar, including adding/updating/removing events
- Administer software and accounts for other web-based calendars, such as Transfer Events Calendar, Professional Development Calendar, and more
- Post in a timely fashion job postings for Human Resources; manage updates to and remove job postings as requested
- Post in a timely fashion press releases by College Advancement, District news releases by the Public Information Officer or President's Office, and other Departments as requested
- Review Google Alerts and local newspaper websites for Ohlone-related news, and post articles about Ohlone College and Ohlone College Renegades Athletics
- Post the Ohlone College Monitor PDF files
- Post in a timely fashion meeting agendas and minutes for the Board of Trustees, College Council, and other College committees as requested
- Publish in a timely fashion Electronic Board Packets for Board of Trustees meetings, and Electronic Document Packets for College Council, Ohlone College Foundation, and other College committee meetings as requested
- Every semester, update a variety of College websites with much of the information provided in that semester's printed Class Schedule
- Post the Catalog each year
- Every year, update a variety of websites with much of the information provided in that year's Catalog, including sample lists of courses and student learning outcomes
- Post the Curriculum Guides each year
- Review and update as needed the Associate Degrees and Certificates page with information from the current year's Curriculum Guides
- Review and update as needed department/program websites with information from the current year's Curriculum Guides
- Assist with management of Ohlone College's main accounts on social networks
- As information is provided/discovered, list participation by Departments, Programs, Student Clubs, etc. in a variety of social networks
- Compile and distribute Ohlone in the News email messages
- Attend meetings of and contribute to a variety of committees, task forces, and other groups/projects
- Answer questions of faculty and staff with the responsibility of creating and maintaining Division, Department, Committee, or Other Group websites on the Ohlone College domain
- Coordinate and troubleshoot user accounts for the development web server with the IT Department
- Assist the IT Department with design and user interface-related issues of their web applications and projects
- Manage the Web Style Guide which provides rules for basic content, branding and web accessibility
- Manage the Web Center which provides educational resources related to web technologies
- Work with the Web Task Force to set website policies and procedures
- and more
Got questions? Contact us.
What We Don't Do - And Who You Should Contact…
| Service | Contact Information |
|---|---|
| Computer: Support, orders, installation, updates, software, hardware | IT Department Helpdesk |
| Datatel | IT Department Helpdesk |
| Desktop Support | IT Department Helpdesk |
| Directory, Ohlone College | IT Department Helpdesk |
| Domain Names: Manage, register, renew registration | IT Department Helpdesk |
| Email Accounts | IT Department Helpdesk |
| Email Distribution Lists / Email Groups | IT Department Helpdesk |
| eSARS | Gillian O'Farrell (IT Department) |
| Faculty websites with course materials for students | Online Education; also see Faculty Website Options |
| Hardware: Support, orders, installation, updates | IT Department Helpdesk |
| Helpdesk | IT Department Helpdesk |
| Innovation Technology Center (ITC) | Innovation Technology Center, Deb Parziale |
| iTunes U | Online Education |
| Library electronic databases, online books, e-books | Library Reference Desk |
| Local area network (LAN) | IT Department Helpdesk |
| Marquee message requests | Use the Marquee Request Form |
| Network Accounts | IT Department Helpdesk |
| Online Classes, Blackboard | Online Education |
| Ohlone_1 network server (server directories for employees, departments, programs, file sharing) | IT Department Helpdesk |
| Software: Support, orders, installation, updates | IT Department Helpdesk |
| Telephone | IT Department Helpdesk |
| Voicemail | IT Department Helpdesk |
Web Server Management
|
IT Department Helpdesk |
| WebAdvisor Accounts | IT Department Accounts |
| WebAdvisor homepage content, section/class information, links to Book Info, other content | Director, A&R; Ron Travenick (VP, Student Services); Don Penrose (Application Services Director, IT) |
| WebAdvisor: problems or questions | IT Department Helpdesk |
| Webmail (Ohlone employee email using a web browser) | IT Department Helpdesk |
| Web Services Accounts (includes WebAdvisor and other web-based services) | IT Department Accounts |
| Wireless network, Wide area network (WAN) | IT Department Helpdesk |
Emergency