A transcript is an official document showing all the courses you have taken at Ohlone College and the grades, grade points, and degrees you have received.
TRANSCRIPTS ARE UNAVAILABLE FOR PICK UP DURING CAMPUS CLOSURE.
"Message from Credentials Solutions - Our print operations in IL are continuing to operate. For the safety of our employees and in recognition of Illinois current shelter-in-place order, we are limiting print shifts to three times per week (Monday, Wednesday,Friday). As a result, you may see a small delay in processing."
This message is from Credentials
See Transcript Fees in the list of Fees by semester.
All transcript requests are made online using our TranscriptsPlus order form. Ohlone College has partnered with Credentials/TranscriptsPlus to offer current and former students transcript ordering, printing, and delivery service.
You can order a transcript online 24/7, even when the college is closed – that includes weekends and holidays.
Current Students: How to Order a Transcript
For an official transcript, go to the Transcript Request (Official) link on the bottom right side of the student menu under the Academic Profile header. This will take you to the TranscriptsPlus order form and instructions.
You will receive a confirmation email when the order is placed and another when it is sent. The confirmation email includes a link to check the status of your transcript order.
If there is a problem with processing your order, you will get a notice with the details of your issue and contact information in order to clear it up.
Former Students: How to Order a Transcript
If you have been in attendance at Ohlone in the last year, you should still have WebAdvisor access. You can use the instructions above for current students.
If you’ve been out of attendance for longer than that, your WebAdvisor account may be deactivated. This means you won’t have access to your unofficial records but you can still place an order for an official transcript using this link:
- Order your transcript using TranscriptsPlus by Credentials Solutions
If you also want to view unofficial transcripts, you will need to reapply to reactivate your WebAdvisor account. Applications are free and are completed online through the California community college applications system OpenCCC Apply. You can re-apply to Ohlone College using the Apply Online link in our menu.
Having Trouble Placing your Order Online?
Make sure you're using a compatible browser. We recommend Mozilla Firefox or an up to date version of Internet Explorer. It is also best to use a wired pc or laptop connection if possible.
You can get help by calling TranscriptsPlus at (847) 716-3005. Assistance is available Monday through Thursday 7:00am to 7:00pm CST (Central Standard Time) and on Friday from 7:00am to 5:00pm CST.
Do you have a balance? If you have access to WebAdvisor, you can check your balance at the Account Summary link on the student menu. If not, or you have questions about your balance, please contact the Cashier's Office
If you have a balance but you are on a payment plan, you should contact the Cashier's Office so that they can notify us to release your order. If you are a sponsored student or on a scholarship, contact the office you work with for payment arrangements in order to have your transcript released.
Already placed your order?
You can check the status of your transcript orders through TranscriptsPlus. You can use the link in your order confirmation email or the link here:
Be sure to check the processing times when you place your order. Normal processing is 3-4 business days to complete and send the order, then standard mailing time applies if you are sending by mail. Express processing means the transcript order is sent out within 1 business day from when the order is completed, but standard mailing time still applies for mailed orders. If you need a transcript faster, you may consider sending it electronically, or selecting the overnight option. Details and fees for overnight orders are included on the TranscriptsPlus order form.
You can also choose to pick your order up on campus. You can pick up a transcript you have ordered online any time we are open. Our hours are listed at the A&R Service Hours link in our menu. For Express transcript orders, the transcript will print at 3:00pm on the following business day and can be picked up any time after that.
Please note, we are not able to print on demand and don’t currently accept paper forms for transcript request. Make sure you place your order online and that you have received the confirmation email that it is printed and ready for pick up before you come in.
Question: How do I order a transcript if I don’t know my student ID number?
Answer: You can use your social security number on the order form instead of entering a student ID. Please make sure you provided a social security number to Ohlone at your time of application though. If you didn’t provide one, or the number you enter on your order is different than the one on your record, your order will be delayed.
If you would prefer to use your student ID and you are a current student, you can access your student ID number in WebAdvisor under the Student Profile link on the right side of the students menu.
If you would prefer to use your student ID and you are not a current student, you can contact the Admissions Office to request your student ID. You can find the link to our contact information on our menu.
Question: What if I need my transcript sent with an attachment?
Answer: You will need to select the attachment option when you place the order. You will have two choices – one option is for attachments that do not need to be completed or signed by Ohlone College. You can upload these at the end of the ordering process, or for CAS attachments just enter your CAS-ID to include them with your transcript order.
For attachments that do need to be completed or signed by Ohlone College, you will need to select the correct option. Then you can either upload your attachment (TranscriptsPlus notifies us when you do), or bring it in to the Admissions and Records Office at the Fremont campus.v
Question: I placed my transcript order more than 10 days ago but have not received it yet.
Answer: Check your transcript status link in the confirmation email you were sent after placing the order. You can also contact TranscriptsPlus at (847) 716-3005 for more information.
Question: What do I do if the address I entered on the order was wrong or has changed?
Answer: If we receive the transcript as undeliverable to the address you provided, we will contact you for a better address to resend the transcript. We will resend it to you twice, but if it is received back a third time, we ask that you pick up the transcript from our Fremont campus office.
Question: How do I get my 2 free transcripts?
Answer: If you have not already used your two free transcripts, you will get a $5 credit at the end of placing your order automatically. If you have used your two free transcripts already, you will not see that credit. If you are not sure if you have a free transcript order left or you have questions about the credit, please contact Admissions at (510) 659-6100 or firstname.lastname@example.org
It is the student's responsibility to drop classes!
Dropping or withdrawing from a class is not an automatic process. Students are responsible for dropping classes they are not attending. Students who do not drop a class will be charged for the class. They may also receive an F grade that will remain on the permanent student record.