9am-3pm: please utilize the eSARS system to add yourself to the drop-in list. Students who add themselves after 3pm will not be seen.
After 3pm: please contact us via either of our phone numbers (510-659-6110 or 510-896-5177) to be placed on drop-in.
If you are unable to schedule a counseling appointment, most likely our appointment times are filled.
Our appointments are scheduled out a week in advance.
Please go to eSARS to be added to the waitlist for a Drop-in meeting, or call back first thing Monday morning to be scheduled for an appointment for the next week.
If you have any questions or concerns, please reach out to our Student Success and Retention Coordinators at email@example.com.
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Frequently Asked Questions
What Is the Counseling Department?
The Counseling Department offers students personal counseling, academic and career planning, and can assist students with transfer goals. Counselors are available virtually to help support students obtain their education goals. For more information visit our Counseling Department homepage.
Who Can Speak With a Counselor?
Any currently enrolled Ohlone student can speak with a counselor. Students who wish to speak with a counselor must have an Ohlone student ID. You can get an Ohlone student ID by submitting an application.
How To Speak With a Counselor?
Here on the Counseling Department website, students can call or email to schedule an appointment. Students can also attend drop in appointments. Students who wish to speak with a counselor must have an Ohlone student ID. You can get an Ohlone student ID by submitting an application.
What Types of Counseling Appointments?
There are several different types of counseling appointments available.
Phone: Students can call to schedule an appointment with a counselor and speak with them over the phone.
Email: Students can email counselors with questions.
Virtual: Students can have a live chat with a counselor.
Drop-in: Students can attend a shorter (15 minute) drop-in appointment with a counselor to answer shorter or less involved questions.
How Often Should I Speak With a Counselor?
Students should speak with a counselor at least once per semester, but more is definitely recommended. Counselors can ensure you are taking proper classes that meet your educational goals. Students are highly encouraged to meet with a counselor to create a Student Education Plan early in their Ohlone academic career.
How Do I Clear Prerequisites?
Students will need to speak with a counselor to clear any prerequisites.
First year students must first complete the Self-Guided Placement module on WebAdvisor before any prerequisites are cleared. Counselors will review both Self-Guided Placement Summary and transcripts.
High school students must first complete the Self-Guided Placement module on WebAdvisor before any prerequisites are cleared. Counselors will review both Self-Guided Placement Summary and transcripts.
Students with AP scores that wish to use these scores to clear prerequisites must submit AP scores. Prerequisites will not be cleared until AP scores are submitted.
Students with transcripts from other colleges or universities, please speak with a counselor to review and have prerequisites cleared.