We are excited to offer video chat for drop-in counseling questions
When using the video chat for virtual drop-in counseling you must be prepared to collaborate in real-time with your counselor. The counselor may be using share screen, whiteboard and document sharing applications within the video meeting space. Please join the video meeting on a COMPUTER using CHROME or MOZILLA; all laptop and desktop Apple/Mac/PC will work for virtual counseling sessions. Please DO NOT use a cell phone for your video appointment.
To Video Chat with a counselor please follow the steps below.
Step 1: "Knock on door" of the available counselor below
Step 2: Login using your Ohlone username and password
Step 3: Wait for pop-up window to appear to start Video Chat
Here is a brief list of topics that may be covered via the web chat tool:
- Help selecting the appropriate courses for your upcoming term
- Clearing prerequisites
- Requesting an overload
- Adding and/or dropping classes
For Online Counseling using email, please use the form below.
An Ohlone College Student ID Number is required to utilize online counseling services. If you do not have a Student ID Number, you may apply to Ohlone College free of charge - see How to Enroll for information.
Please provide answers for each question below. Please also be aware that email is not a secure form of communication.
Online counseling using email is not immediate. Response time is currently estimated at 1-2 business days. If you need immediate assistance, please visit drop-in counseling.