Tech Support for Students Form

For Canvas Related Support
Canvas Support for Students

For Other Technology Support
Technology Support for Students

Emergency Technology Equipment Request Form

Technology support provides devices to facilitate learning for students that do not have access or means to a laptop or internet. Technology options include laptops, hot spots and web cameras. To be eligible, students must be currently enrolled and fill out an Emergency Technology Equipment Request Form. Once the request is reviewed, students will be contacted by the email provided on the form. All technology requests can be requested with the same form. All loaned technology equipment must be returned.


Connect to Student Wifi

What is WebAdvisor

WebAdvisor is is Ohlone's online academic management system and is available for free to all current Ohlone students. Check out our WebAdvisor FAQ page.

Canvas Support

How to Change Display Name in Canvas

Click here to view the steps to change Display Name in Canvas.

Student Email

Click here to Log in to your Ohlone Student Email. Remember your email address is your WebAdvisor username (for example, and your password is your WebAdvisor password.

If you currently have a WebAdvisor account and cannot log into your student email, please proceed with account activation:

If you have any problem or questions, email the IT Service Desk at We will respond to your support request/question as soon as we can in the order they have been received.

Mobile App

The Official Ohlone College Mobile App is Available Now!
  • Step 1: Download the Ellucian GO app from the Apple App Store or Google Play

  • Step 2: Select Ohlone College from the "Choose School/Search School" list

  • Step 3: Sign in (use same username and password as WebAdvisor and Canvas)

This FREE app supports iOS and Android on mobile devices.

Need assistance with login?

Contact Ohlone College IT Services Department at 510-659-7333.

With the app you can:

  • View your class schedule
  • View notifications/holds
  • View your grades
  • Access important phone numbers
  • Connect on social media

Pcounter WebPay (Student Printing)

Student printing at both the Fremont and Newark campuses uses Pcounter WebPay. Students can add value to their accounts from anywhere via a secure website. The link to Pcounter is:

When creating a new Pcounter account, please use your student webadvisor username and password.  The cost per-page for students is   $0.10 (10¢) per page for black and white and $0.60 (60¢) per page for color.

Systems Use Requirements

The Systems Use Requirements establishes rules and prohibitions that define acceptable use of the Ohlone College systems. Unacceptable use is prohibited, and is grounds for loss of computing privileges, as well as discipline or legal sanctions under Federal, State, and local law.