Spring - Summer  2019 Noncredit Course Descriptions

FREMONT ADULT EDUCATION (FACE) /OHLONE COLLEGE NEWARK CAMPUS (FOR SBDC)

Customer Service: Communication and Writing Focus

Course Course Description
BSM-910J -Values & Ethics

This noncredit course is designed to acquaint students with the importance of values and ethics in the workplace. This course is beneficial for students seeking to improve skills in interpreting how values influence actions and evaluating the impact of ethical behavior. Not applicable to associate degree.

BSM-910C -Attitude in the Workplace

This noncredit course introduces the key elements for attitude in the professional workplace. This course is beneficial for students seeking to improve their ability to communicate a positive attitude while at work. Not applicable to associate degree.

BSM-910E -Managing Organizational Change

This noncredit course introduces the key elements for managing organizational change in the professional workplace. This course is beneficial for students seeking to improve their understanding of how to manage organizational change. Not applicable to associate degree.

BSM-910F -Stress Management in the Workplace 

This noncredit course is designed to acquaint students with key elements of stress management in the workplace. This course is beneficial for students seeking to improve their skills in recognizing and managing stress. Not applicable to associate degree.

BSM-910G-Team Building

This noncredit course is designed to provide students with an understanding of how teams work together, and common problems teams encounter and how to solve them. Not applicable to associate degree.

Computer Fundamentals (Information Technology)

Course Course Description

CNET-901A  -Computers & Information Literacy

This noncredit course is a general introduction to the area of computers and computer literacy. This course will cover a broad overview of topics including hardware and software terms, computer systems, cyber security and technology vocabulary. With technology growing quickly, keeping your computer skills up to date while maintaining proficiency in new basic computer skills is a great way to obtain and retain employment in any industry. Not applicable to associate degree.

CNET-901B  -Introduction to Computer Systems & Computer Support  This noncredit course is a general introduction to computer hardware and software; how to build a computer; and how to troubleshoot computer issues. Not applicable to associate degree. 
 

 

 FALL 2019  CUSTOMER SERVICE ACADEMY-NEW COHORT!

Course Course Description
BSM-910K -Customer Service

This noncredit course covers key skills and attitudes necessary to effectively meet the customer's need and teaches students best practices for the importance of values and ethics in the workplace. Not applicable to associate degree.

BSM-910D -Decision Making & Problem Solving

This noncredit course introduces the key elements for decision making and problem solving in the professional workplace. This course is beneficial for students seeking to improve their decision making and problem solving skills. Not applicable to associate degree.

BSM-910E -Conflict Resolution This noncredit course introduces the key elements for managing organizational change in the professional workplace. This course is beneficial for students seeking to improve their understanding of how to manage organizational change. Not applicable to associate degree. 
BSM-901F -Time Management This noncredit course is designed to acquaint students with key elements of stress management in the workplace. This course is beneficial for students seeking to improve their skills in recognizing and managing stress. Not applicable to associate degree. 
BSM-910J-Values & Ethics

This noncredit course is designed to acquaint students with the importance of values and ethics in the workplace. This course is beneficial for students seeking to improve skills in interpreting how values influence actions and evaluating the impact of ethical behavior. Not applicable to associate degree.

 

BSM-910H-Time Management

This noncredit course is designed to introduce students to time management principles and specific tools that assist in making the most efficient use of time. This course is beneficial for students seeking to improve their time management skills. Not applicable to associate degree.

BSM910A- Communication in the Workplace

This noncredit course introduces the key elements for communication in the professional workplace. The course is beneficial for students seeking to improve their interpersonal communication skills. Not applicable to associate degree.

 

SPECIAL EDITION COURSES FOR NEW PARTNERSHIP WITH SBDC

Course Course Description
CAOT-912A  (Requested)  Beginning Technology Skills I Course

This noncredit course is the first in a series of two sequential courses that provide office terminology and computer skill sets needed for today's digital employee. Not applicable to associate degree.