Noncredit Course Descriptions

Customer Service Academy

Course Course Description
BSM-910A - Communication in the Workplace This noncredit course introduces the key elements for communication in the professional workplace. The course is beneficial for students seeking to improve their interpersonal communication skills. Not applicable to associate degree.
BSM-910B - Writing Skills for Managers This noncredit course is designed to provide students with the skills necessary to effectively write various business documents. This course is beneficial for students seeking to improve their written communication skills in the workplace. Not applicable to associate degree.
BSM-910C - Attitude in the Workplace This noncredit course introduces the key elements for attitude in the professional workplace. This course is beneficial for students seeking to improve their ability to communicate a positive attitude while at work. Not applicable to associate degree.
BSM-910D - Decision Making & Problem Solving

This noncredit course introduces the key elements for decision making and problem solving in the professional workplace. This course is beneficial for students seeking to improve their decision making and problem solving skills. Not applicable to associate degree.

BSM-910E - Managing Organizational Change

This noncredit course introduces the key elements for managing organizational change in the professional workplace. This course is beneficial for students seeking to improve their understanding of how to manage organizational change. Not applicable to associate degree.

BSM-910F - Stress Management in the Workplace 

This noncredit course is designed to acquaint students with key elements of stress management in the workplace. This course is beneficial for students seeking to improve their skills in recognizing and managing stress. Not applicable to associate degree.

BSM-910G - Team Building

This noncredit course is designed to provide students with an understanding of how teams work together, and common problems teams encounter and how to solve them. Not applicable to associate degree.

BSM-910H - Time Management This noncredit course is designed to introduce students to time management principles and specific tools that assist in making the most efficient use of time. This course is beneficial for students seeking to improve their time management skills. Not applicable to associate degree.
BSM-910I - Conflict Resolution This noncredit course is designed to introduce students to the meaning of conflict, the causes of conflict, and strategies for resolving interpersonal conflict. This course is beneficial for students seeking to improve their conflict resolution skills. Not applicable to associate degree.
BSM-910J - Values & Ethics​​​​​​​

This noncredit course is designed to acquaint students with the importance of values and ethics in the workplace. This course is beneficial for students seeking to improve skills in interpreting how values influence actions and evaluating the impact of ethical behavior. Not applicable to associate degree.

BSM-910K - Customer Service​​​​​​​

This noncredit course covers key skills and attitudes necessary to effectively meet the customer's need and teaches students best practices for the importance of values and ethics in the workplace. Not applicable to associate degree.

Computer Fundamentals (Information Technology)

Course Course Description

CNET-901A  - Computers & Information Literacy

This noncredit course is a general introduction to the area of computers and computer literacy. This course will cover a broad overview of topics including hardware and software terms, computer systems, cyber security and technology vocabulary. With technology growing quickly, keeping your computer skills up to date while maintaining proficiency in new basic computer skills is a great way to obtain and retain employment in any industry. Not applicable to associate degree.

CNET-901B  - Introduction to Computer Systems & Computer Support  This noncredit course is a general introduction to computer hardware and software; how to build a computer; and how to troubleshoot computer issues. Not applicable to associate degree. 
 

Beginning Technology Skills

Course Course Description
CAOT-912A  - Beginning Technology Skills I Course

This noncredit course is the first in a series of two sequential courses that provide office terminology and computer skill sets needed for today's digital employee. Not applicable to associate degree.

CAOT-912B  - Beginning Technology Skills II Course This noncredit course is the second in a series of two sequential courses that provide office terminology and computer skill sets needed for today's digital employee. Not applicable to associate degree.

 Entrepreneurial Business Basics

Course  Course Description
BA-921A - Developing Your Business Plan This noncredit course is designed for students who desire to start their own business. Students create a business plan that describes their new business; its products or services; funding; operations; and staffing. Other essential elements needed for the first three to five years of a new business are also introduced. Not applicable to associate degree.
BA-921B - Legal Aspects of Small Business                      This noncredit course is designed for students interested in establishing a business. All legal aspects are covered, such as forms of ownership, licensing, working with employee/independent contractor issues, employer relations, and taxes. Not applicable to associate degree.

English as a Second Language

Please be advised: ESL courses require a placement exam prior to registration.  You will need an Ohlone Student ID number.  Contact noncredit@ohlone.edu for additional information.

Course Course Description

ESL-981LS - Listening & Speaking, Level I   (Low Intermediate)

This noncredit course is designed to develop communication skills in American English. The course is open to students whose native language is not English. There is practice in the skills of listening and speaking with an emphasis on fluency and vocabulary development. Not applicable to associate degree.
ESL-981RW - Reading & Writing, Level I   (Low Intermediate) This noncredit course is designed to develop basic reading, writing, and grammar skills in American English. The course is part of the first level of the ESL sequence, and it is open to students whose native language is not English. Not applicable to associate degree.
ESL-982LS - Listening & Speaking, Level II (Intermediate) This noncredit course is designed to develop skills in American English. The course is open to students whose native language is not English. The course provides practice in listening and speaking skills, with an emphasis on fluency, vocabulary development, verb tenses, and basic sentence structure. Not applicable to associate degree
ESL-982RW - Reading & Writing, Level II (Intermediate) This noncredit course is designed to develop reading, writing, and grammar skills in American English. The course is part of the second level of the ESL sequence, and it is open to students whose native language is not English. Not applicable to associate degree.